Why a Customer-First Approach Is Essential for Company Growth

Why a Customer-First Approach Is Essential for Company Growth

A customer-first approach is essential for company growth, and sales reps that put the customer’s needs first are rewarded with loyal customers, industry credibility, respect and referral business. Those who don’t, tend to fall by the wayside. First impressions matter. Whether it’s a first date or a job interview, a person’s initial experience shapes their […]



The Impact of Chatbots and VR on Business Communication

The Impact of Chatbots and VR on Business Communication

Businesses can only operate as effectively as they can communicate. The ability to share information, develop relationships, and negotiate will define enterprise success. Accordingly, Silicon Valley has become obsessed with ways to make the mechanisms of communication more efficient and compelling. The interesting effect of this compulsion is that it’s forced innovation in two equal […]